Privacy Policy

1. Introduction

Welcome to incrito ("Platform"), owned and operated by Shrestha Cloud Solutions Pvt Limited ("Company", "we", "us", or "our"). We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and transparently in accordance with applicable data protection laws in India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDP Act).

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, register for hackathons, workshops, webinars, or access our educational services.

2. Information We Collect

We collect information to provide better services to our users. The types of personal information collected include:

• Personal Identification Data: Full name, email address (Support@incrito.com), contact phone number (080 6964 0220), mailing address (HSR Layout, Bangalore 560102), college/institution name, profile details, and account login credentials.
• Financial & Payment Data: When you purchase workshops, courses, or event registrations, payments are securely processed through PCI-DSS compliant third-party payment gateways such as Razorpay. Shrestha Cloud Solutions Pvt Limited does not store or process your complete credit/debit card numbers, CVVs, net banking passwords, or UPI PINs on our servers. All payment information is directly captured by Razorpay under industry-standard security protocols.
• Technical & Device Data: IP address, browser type, operating system, device parameters, referring URLs, pages visited, and interaction telemetry to monitor platform stability and security.
• User Content: Information submitted during hackathon registrations, portfolio uploads, quiz responses, feedback forms, and support inquiries.

3. Purpose & Use of Data

Shrestha Cloud Solutions Pvt Limited uses the collected data for the following legitimate business purposes:

• Facilitating registration and participation in incrito initiatives, workshops, masterclasses, and courses.
• Processing payment transactions securely and issuing transaction receipts and certificates.
• Providing customer support and communicating account notifications, updates, and schedule changes.
• Verifying user identity and preventing unauthorized, fraudulent, or abusive activities on our platform.
• Improving website user experience, system performance, and developing new educational offerings.
• Complying with legal obligations under applicable Indian regulatory frameworks.

4. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal data to third parties. We share data only under the following strictly defined conditions:

• Payment Processors: Transaction details are shared with Razorpay Software Private Limited to enable payment processing, fraud detection, and refund processing.
• Service Providers: Trusted third-party vendors for cloud hosting, infrastructure maintenance, SMS/email communications, and data analytics under strict confidentiality obligations.
• Legal Compliance: When required by court orders, government authorities, law enforcement agencies, or legal proceedings under the jurisdiction of Bangalore, Karnataka, India.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets by Shrestha Cloud Solutions Pvt Limited, subject to privacy obligations.

5. Data Security & Storage

We implement robust technical and organizational security measures, including SSL/TLS encryption, secure database access control, and firewalls to protect personal data against unauthorized access, loss, misuse, or alteration. While we maintain industry-standard security, no transmission over the internet is completely immune; users are advised to protect their account credentials securely.

6. Cookies & Analytical Technologies

The incrito platform uses cookies and similar session tokens to enable secure authentication, maintain user state across pages, remember user preferences, and collect anonymous usage telemetry. Users may disable cookies in their web browser settings, though certain interactive features of the platform may function sub-optimally.

7. Your Data Rights

Subject to applicable laws, users have the following rights regarding their personal data:

• The right to access and request a copy of the personal information stored with us.
• The right to request rectification of inaccurate or outdated information.
• The right to request deletion of personal accounts and associated data, subject to mandatory retention periods required by financial or legal regulations.
• To exercise any of these rights, please write to us at Support@incrito.com.

8. Third-Party Links

Our platform may contain links to partner websites, educational institutions, or external services. We are not responsible for the content, security, or privacy practices of external third-party sites. We encourage users to review the privacy policies of any linked platform.

9. Policy Updates

Shrestha Cloud Solutions Pvt Limited reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" timestamp. Continued use of the incrito platform following updates constitutes acceptance of the revised policy.